Advice & Support

An expert team provides effective support.

A tailored approach to embedded payment

Xpollens guides you to design the offer best-suited to your business, letting you build the simplest and most profitable model for your activity. Take advantage of a packaged service base and dedicated business solutions to fully unpackthe performance potential of payments.

A strong organisation with business experts to guide you

Xpollens provides you with comprehensive advice and support from its multidisciplinary teams of experts specialising in Product, IT, Compliance and Finance. We partner you with a dedicated Project Director/Customer Success Manager for the global coordination of your project and operations.

Assistance and operational support at every step

In addition to the digital selfcare available to your technical and business teams, Xpollens closely supports you from the design stage through to full control of the solution, and throughout the life of your project.

Start-up phase

  • A dedicated Customer Success Manager and a team of technical experts at your service.

Operating phase

  • Hedge account management, debt collection monitoring, KYC and fraud management throughout the project.
  • Full regulatory support, 24/7 technical support, client space for tracking transactions.

Want to know more?

Discover how Xpollens can integrate into your projects.